The Impact of Servant Leadership on Proactive Service Behavior: a Moderated Mediation Model

BMC Psychology

Table 5 Results of Bootstrap Analyses

Conditional indirect effect	Effect	SE	95%
Conditional indirect effect	Effect	SE	LLCI	ULCI
M– 1 SD	0.029	0.025	-0.018	0.080
M	0.102	0.252	0.060	0.161
M + 1 SD	0.175	0.041	0.103	0.262
Index of moderated mediation
PSM	0.079	0.025	0.036	0.133

Note: N = 416; Bootstrap sample size = 5,000. LL = lower limit; CI = confidence interval; UL = upper limit

ISSN: 2050-7283