From: The Impact of Servant Leadership on Proactive Service Behavior: a Moderated Mediation Model
Factor | Measure | 1 | 2 | 3 | 4 |
---|---|---|---|---|---|
Servant leadership (Cronbach’ s alpha = 0.836) | SL 1 | 0.813 |  |  |  |
SL 2 | 0.799 | Â | Â | Â | |
SL 3 | 0.809 | Â | Â | Â | |
SL 4 | 0.786 | Â | Â | Â | |
SL 5 | 0.775 | Â | Â | Â | |
SL 6 | 0.847 | Â | Â | Â | |
SL 7 | 0.810 | Â | Â | Â | |
Role identity (Cronbach’ s alpha = 0.874) | RI 1 |  | 0.797 |  |  |
RI 2 | Â | 0.796 | Â | Â | |
RI 3 | Â | 0.824 | Â | Â | |
RI 4 | Â | 0.835 | Â | Â | |
RI 5 | Â | 0.799 | Â | Â | |
RI 6 | Â | 0.869 | Â | Â | |
PSM (Cronbach’ s alpha = 0.821) | PSM 1 |  |  | 0.870 |  |
PSM 2 | Â | Â | 0.713 | Â | |
PSM 3 | Â | Â | 0.797 | Â | |
PSM 4 | Â | Â | 0.807 | Â | |
PSM 5 | Â | Â | 0.805 | Â | |
PSM 6 | Â | Â | 0.830 | Â | |
PSM 7 | Â | Â | 0.879 | Â | |
PSM 8 | Â | Â | 0.841 | Â | |
PSB (Cronbach’ s alpha = 0.866) | PSB 1 |  |  |  | 0.861 |
PSB 2 | Â | Â | Â | 0.815 | |
PSB 3 | Â | Â | Â | 0.866 | |
PSB 4 | Â | Â | Â | 0.886 | |
Eigenvalue | 8.424 | 2.289 | 1.965 | 1.792 | |
% of variance | 33.696 | 9.154 | 7.859 | 7.167 | |
% of cumulative | 33.696 | 42.851 | 50.710 | 57.877 | |
KMO = 0.911, Bartlett (χ2 = 4910.010, df = 300, p = 0.000) |