Table 3 Structural model analysis results
Path | Estimate | SE | CR | P | Standardized coefficient | ||
|---|---|---|---|---|---|---|---|
Gender | → | turnover intention | 0.179 | 0.112 | 1.598 | 0.110 | 0.076 |
Age | → | turnover intention | 0.007 | 0.066 | 0.108 | 0.914 | 0.006 |
Education | → | turnover intention | -0.108 | 0.056 | -1.917 | 0.055 | -0.088 |
Position | → | turnover intention | 0.118 | 0.050 | 2.384 | 0.017 | 0.125 |
Work experience | → | turnover intention | -0.108 | 0.049 | -2.218 | 0.027 | -0.119 |
Employment status | → | turnover intention | -0.453 | 0.149 | -3.047 | 0.002 | -0.142 |
Gender | → | job burnout | -0.217 | 0.095 | -2.287 | 0.022 | -0.123 |
Age | → | job burnout | -0.061 | 0.056 | -1.087 | 0.277 | -0.073 |
Education | → | job burnout | 0.036 | 0.048 | 0.739 | 0.460 | 0.039 |
Position | → | job burnout | -0.076 | 0.042 | -1.806 | 0.071 | -0.107 |
Length of service | → | job burnout | 0.038 | 0.042 | 0.916 | 0.360 | 0.056 |
Deep acting | → | turnover intention | -0.164 | 0.134 | -1.218 | 0.223 | -0.072 |
Surface acting | → | turnover intention | 0.035 | 0.096 | 0.369 | 0.712 | 0.019 |
Job burnout | → | turnover intention | 0.901 | 0.095 | 9.515 | *** | 0.678 |
Employment status | → | job burnout | 0.136 | 0.127 | 1.076 | 0.282 | 0.057 |
Deep acting | → | job burnout | 0.765 | 0.122 | 6.261 | *** | 0.448 |
Surface acting | → | job burnout | -0.367 | 0.080 | -4.604 | *** | -0.263 |
Job burnout | → | turnover intention | 0.901 | 0.095 | 9.515 | *** | 0.678 |
Mediation effect | Indirect effect | Direct effect | Total-effect | Lower bound | Upper bound | ||
Deep acting → job burnout → turnover intention | 0.304 | -0.072 | 0.232 | 0.218 | 0.427 | ||
Surface acting → job burnout → turnover intention | -0.178 | 0.019 | -0.159 | -0.250 | -0.106 | ||