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Table 2 The main, upper and sub-categories of research question 1

From: Supporting emergency service workers to cope with critical incidents that can lead to psychological burden at work - developing skills in the Post Critical Incident Seminar: a qualitative interview study

Main categories

Upper categories

Sub-categories

Improved performance abilities

Improved action preparedness and ability

Readiness for better performance

Better readiness for working and facing clients

Personal resources better utilised

Better understanding of the psyche and its symptoms

 

Ability to better help themselves

Skills to regulate own state of mind

Understanding how to help themselves (during work tasks)

Improved tools

Readiness to use organisational peer support mechanisms more

Improved self-regulation abilities

Revived approach to self and things

Seeing things from a new angle

Relieved presence (in this moment)

Relieved approach to previous incidents

 

Improved interaction-based skills

Finding support network

Perceiving examples

Openness to discuss

Listening to others

 

Learning to accept own needs and emotions

Mercifulness towards themselves

Facing emotions and normalising them

Listening to themselves and recognising needs