Table 1 Subscales identified using exploratory factor analysis

Level of interaction

0.596

0.545

Predictability

0.908

0.219

Reliability

0.546

0.390

Errors

0.647

0.374

Reputation of the designer

0.737

0.409

Appearance

0.534

0.646

Willingness to trust

0.818

0.356

Mental modeling

0.584

0.465

Trust experience with machines

0.687

0.397

Cultural influence

0.496

0.556

Work difficulty

0.788

0.411

Sense of competence

0.729

0.502

Perceived stress

0.789

0.417

Perceived risk

0.897

0.198