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Table 1 List of items/needs that emerged in Phase I

From: Cancer patients’ needs for volunteer services during Covid-19: a mixed-method exploratory study

List of items/needs that emerged

A volunteer who…

1. … keeps me company during hospitalisation

2. … reassures my relatives about my physical and psychological conditions when I can’t see them

3. … goes food shopping in my place

4. … accompanies me to check up or treatments when I am inside the hospital

5. … comes to my house and takes me to check ups or treatments

6. … gives me information at the entrance of the hospital

7. … gives me information about my clinical path

8. … carries out little errands (to go to the post office or pharmacy, to go and buy the newspaper, to take the dog for a walk, etc.)

9. … keeps me company at home

10. … listens to me when I need it

11. … helps me to buy post-operative materials

12. … helps me economically when I buy post-operative materials

13. … helps my relatives with accommodation

14. … helps my relatives to orient themselves outside the hospital

15. … helps me in web activities at home

16. … comes with me to cultural and recreational events

17. … helps me with drainages at home

18. … teaches me how to use a laptop, tablet or smartphone at home

19. … makes me lunch when I’m not well

20. … helps me in caring for the children when I’m not well

21. … helps my children with homework when I’m not well

22. … carries out little errands for my relatives when I can’t

23. … keeps me company during hospitalisation

24. … is available to speak by video call

25. … takes a walk with me

26. … greets me when I arrive at hospital

27. … helps me to understand the doctor’s directions better

28. … shares his/her passions (for ex. Needlework, board games, etc.) with me

29. … reads aloud to me

30. … helps me with housekeeping

31. … stays at home with me after operations

32. … gives me information about the path I have to take

33. … is the middle-man between health staff and me

34. … gives me emotional support

35. … keeps me company in the evenings

36. … comes with me to do food shopping

37. … helps me to understand my rights as patient

38. … helps me to organise my free time

39. … will be there for me when they unplug the machines that keep me alive