Table 4 Correlation between the seven domains included in the eHLQ and selected background characteristics

1. Using technology to process health information

1

2. Understanding of health concepts and language

0.596***

1

3. Ability to actively engage with digital services

0.797***

0.582***

1

4. Feel safe and in control

0.318***

0.426***

0.296***

1

5. Motivated to engage with digital services

0.792***

0.541***

0.622***

0.352***

1

6. Access to digital services

that work

0.545***

0.415***

0.458***

0.497***

0.548***

1

7. Digital services that suit individual needs

0.690***

0.461***

0.627***

0.367***

0.729***

0.702***

1

Age

-0.285***

-0.156**

-0.382***

-0.051

-0.234***

-0.096

-0.262***

1

Woman

-0.017

-0.016

-0.077

-0.004

-0.062

-0.003

-0.039

-0.118

1

Higher education

0.249***

0.289***

0.287***

0.108

0.196**

0.071

0.119

-0.065

-0.025

1

Employed

0.323***

0.205***

0.337***

0.133**

0.249***

0.103

0.214***

-0.369***

-0.140**

0.301***

1

Disability benefits or retired

-0.309***

-0.189***

-0.317***

-0.115

-0.227***

-0.095

-0.193***

0.533***

0.057

-0.245***

-0.786***

1

Married or

co-habitant

0.098

0.055

0.062

0.048

0.067

0.070

-0.008

0.089

0.003

0.112

0.134**

0.012

1

Cancer

-0.014

0.004

-0.108

-0.038

-0.050

-0.050

-0.015

0.326***

-0.137

0.065

-0.043

0.131

0.112

1

Self-reported

health (VAS)

0.074

0.098

0.143**

0.161**

0.086

0.172***

0.109

0.067

-0.149**

0.083

0.118

-0.044

0.069

-0.031

1

**: p ≤ 0.05, ***: p ≤ 0.01