Table 1 Contents of resourcefulness training
The main frame | Secondary frame | Time | Contents | Methods | |
|---|---|---|---|---|---|
The first training | Personal resourcefulness | Redressive self-control | 1 h | The trainer and participants get to know each other, and establish mutual trust and cooperation between colleagues | Explanations, demonstrations, on-site exercises team/group training and individual training |
Psychological experts explain the methods of emotional regulation, and organize medical staff to conduct emotional adjustment and relaxation training on site | |||||
Psychologists assess the participants who need psychological counseling, and conduct one-on-one counseling. Participants can also ask for help if they feel that they need psychological counseling during the work period | |||||
The second training | Personal resourcefulness | Reformative self-control | 1 h | Use targeted incentives: Let participants actively express their anxiety, stress, and worry, and encourage them to share their feelings with each other | Explanations,discussion, practice team/group training |
According to the participants’ expressions, 4 incidents of concern were found: ①How to effectively respond to the rescue of critically ill COVID-19 patients; ②Emergency treatment of occupational exposure incidents; ③How to do personal protection effectively and quickly; ④How to prevent the goggles from crushing the face or fogging | |||||
The intervention group was divided into 3 teams, and each team listed the 4 incidents in order of priority. If there are other problems, they can also list them. One-to-one correspondence with what they can solve by themselves, and if they can’t solve it, they are encouraged to seek help from the mentor team. Solve an incident, tick the matter, and give them a certain reward to encourage them | |||||
The third training | Personal resourcefulness | Perceived self-efficacy | 1 h | Instruct the team members to have a positive self-talk and help them form a positive self-concept. Allow them to share the voice diary in the WeChat group after getting off work every day, one or two sentences at a time, such as the happiest thing, the thing that I am most satisfied with, my strengths, and my progress in certain aspects, etc | Explanations, share, practice team/group training |
Alternative experience: organize medical team to watch positive news reporting that medical teams from all over the country have gathered in Hubei province to fight COVID-19, share successful experiences in isolation wards, show patients and their families expressing gratitude to medical team, etc., to provide self-confidence to the medical team | |||||
The fourth training | Social resourcefulness | The use of formal and informal assistance | 1 h | Tell the participants that the government, the hospital and the people in the region are supporting their work. Tell them about social donations (including protective materials, medical equipment, food, etc.) to alleviate participants’ worries | Explanations, communication team/group training and individual training |
The director of the department, the head nurse, or best friend, relative representatives, etc. were invited to video link with the participants to give positive encouragement and support to the team members | |||||
Instruct participants to use formal and informal assistance to solve problems when they encounter difficulties |