Themes describing good MHPs | Who described those themes? | Specific characteristics of good MHPs |
---|---|---|
Treating the patient with respect | Experts and patient-participants | Avoiding stigmatization |
 |  | Humanistic approach |
Displaying genuine interest in helping the patient | Experts and Patient-participants | Intrinsic motivation to help |
 |  | Take the person and his/her issues seriously |
 |  | Providing support that exceeds expectations |
Recognizing and responding to patients’ needs | Experts and Patient-participants | Incorporating patient’s wishes |
 |  | Allowing patient some choices |
Tackling topics in detail | Patient participants only | Targeting the important issues |
 |  | Identifying underlying emotions |
 |  | Taking a different perspective |
Perceived skillfulness of the therapists | Patient participants only | Having expertise to respond to therapeutic questions |
 |  | Emphasizing positive sides |
 |  | Good manners |