|Introduction of workshop||Presentation of workshop goals and information on the topics according to group allocation||Topics CE: 1. Disruptions, 2. Interruptions, and 3. Information overload.|
|Topics RS: 1. Stress management, 2. Recovery, and 3. Work-life balance|
|MCII: Optimal situation vs results of baseline measurement||Optimal situation based on research evidence vs organization’s current situation according to questionnaire, interviews and observations.||Same structure for both intervention arms.|
|Informed consent||Oral and written information on the study, signed informed consent. If all participants agree, the workshop discussion during the second part is recorded||Same structure for both intervention arms.|
|Task assignment and groupwork (3–4 persons/group)||Planning practices to improve current situation under intervention arm topics. The group chooses a spokesperson as well as a record-keeper, who keeps the schedule and saves the group’s answers on a structured intervention sheet.||Same structure for both intervention arms.|
| Wishes (W) and Outcomes (O)|
|Wishes and optimal outcomes are sketched for the group. Group discussion: i) importance of issue in the work community ii) indication whether issue is in order or resolvable and iii) other comments and questions||CE: “There isn’t too much noise, and speech is muted: there are no unnecessary distracting ringtones or movement (W); we have agreed on ground rules and working methods that reduce noise and distractions (O).”|
|RS: “The strain factors are in balance with resources at work; the amount of strain at work is appropriate (W); We have agreed on ground rules and working methods that help us manage strain (O).”|
| Obstacles (O)|
|Naming the concrete obstacles (e.g. situations) that prevent the achievement of outcomes and how to deal with them.||CE: Discussion and identification of distractions that hinder work and flow of tasks, such as speech, noise, and people passing|
|RS: Discussion and identification of specific working conditions that increase strain, such as situations resulting in lunch breaks being skipped|
|Plan (P) (50 min)||Formulating ground rules (GR) and describing the working method by using IF-THEN rules, arguing why the issue is important (I) to the group, and discussing how the group can make the change (C) work together. Working with both ready-made examples and own rules describing the working methods.||CE: “We’ll control our voices”. IF I work in a space where there are other people, THEN I will lower my voice and keep the noise level low. (GR)|
“In many spaces noise is a major straining factor, every one of us can affect the noise level around us” (I).
“Person X will bring the issue up in a team meeting” (C).
|RS: “Schedules are predictable”. IF unpredictable tasks arise often, THEN there is time reserved in the calendar for them. (GR)|
“Scheduling time for unpredictable tasks reduces haste and time pressure” (I).
“Supervisor Y ensures that the matter moves forward” (C).
| Utilization and dissemination|
|Consideration of concrete implementation of behaviour change methods to ensure success. Structured evaluation i) of the usefulness of the workshop and ii) of the engagement in the behavioural change.||Concrete methods for both intervention arms; for example, what things should be further discussed and with whom; what message needs to be passed on, how and to whom; what long-term measures should be undertaken|
|Conclusion||Discussion and sending of files to research contact person.||Same structure for both intervention arms.|