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Table 4 Themes and sub-themes of the guidelines

From: Providing mental health first aid in the workplace: a Delphi consensus study

Themes

Sub-themes

Number of items

Number of endorsed items

General Awareness

 

6

6

Signs and symptoms of mental health problems in the workplace

 

4

3

Making the approach

Deciding whether to approach

If the person’s behavior is affecting others or posing a risk to health and safety

Planning your approach

Additional considerations if you are the person’s manager

78

30

Listening and communicating non-judgmentally

Confidentiality

Building trust

When talking with the person

Don’ts

What if I’m not the right person to help

What if they don’t want to talk?

Additional considerations if you are the person’s manager

116

74

Giving support and information

Additional considerations if you are the person’s manager

100

49

Helping the distressed co-worker

 

22

18

Helping the intoxicated co-worker

Additional considerations if you are the person’s manager

28

13