From: Providing mental health first aid in the workplace: a Delphi consensus study
Themes | Sub-themes | Number of items | Number of endorsed items |
---|---|---|---|
General Awareness | Â | 6 | 6 |
Signs and symptoms of mental health problems in the workplace | Â | 4 | 3 |
Making the approach | Deciding whether to approach If the person’s behavior is affecting others or posing a risk to health and safety Planning your approach Additional considerations if you are the person’s manager | 78 | 30 |
Listening and communicating non-judgmentally | Confidentiality Building trust When talking with the person Don’ts What if I’m not the right person to help What if they don’t want to talk? Additional considerations if you are the person’s manager | 116 | 74 |
Giving support and information | Additional considerations if you are the person’s manager | 100 | 49 |
Helping the distressed co-worker | Â | 22 | 18 |
Helping the intoxicated co-worker | Additional considerations if you are the person’s manager | 28 | 13 |