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Table 4 Themes and sub-themes of the guidelines

From: Providing mental health first aid in the workplace: a Delphi consensus study

Themes Sub-themes Number of items Number of endorsed items
General Awareness   6 6
Signs and symptoms of mental health problems in the workplace   4 3
Making the approach Deciding whether to approach
If the person’s behavior is affecting others or posing a risk to health and safety
Planning your approach
Additional considerations if you are the person’s manager
78 30
Listening and communicating non-judgmentally Confidentiality
Building trust
When talking with the person
Don’ts
What if I’m not the right person to help
What if they don’t want to talk?
Additional considerations if you are the person’s manager
116 74
Giving support and information Additional considerations if you are the person’s manager 100 49
Helping the distressed co-worker   22 18
Helping the intoxicated co-worker Additional considerations if you are the person’s manager 28 13